. The customer service is out of this world. I have been waiting for almost three weeks and still haven't got my money back. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. Free FedEx Shipping, over US$75. Sky Phone Number 2. Any currency conversion are for reference purposes only. Yet Lucy in the Sky refuses to give a refund. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. I ordered 4 items and once I received 2 of them and saw how bad the quality was. Sky Contact Number | How to get in touch with Sky | Digital TV We're so glad you were able to reorder and get it in the time frame you needed. Do not buy from them. Order from a different boutique. Really horrible place. Customer service contacts and company information. I DO NOT RECOMMEND THIS COMPANY! Chat is only option and that takes hours to even get a chat representative. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. Every item was shipped separately and weeks after stating they were stated to arrive. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Thanks for your feedback. How did we do? For international orders, any taxes or customs fees are the responsibility of the recipient. From time to time, we may restrict access to some parts or all of this Website. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? They have yet to respond and emails were sent over a week ago. Well look into the stated issue and will work out a way to resolve the situation asap! What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. Lucy In The Sky Dress Store Review- Is It A Scam or Legit? - iReviews Hi Kaylyn! Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Go to our site to chat with our support team or email us at support@lucy.co! The dress did not fit correctly and they will only give you credit no refund. - Kate, Hi Chris! We ordered a dress on 9/6. Although some question the quality of products, Lucy in the Sky is a great place to look for a dress for any event. They are constantly moving as not to get found. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. You can choose to accept or decline cookies. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Hi Kim, Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. Thanks for your feedback. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) This will be automatically applied to your account attached to the email address used for the order. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. So ordered the 3rd dress in a different style. Please email us at resolution@lucyinthesky.email for further assistance. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Her real name is Carmen and she is secretive about her backstory. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. I HIGHLY recommend NOT ordering from this place. Number of comments: 0 Lucy In The Sky Reviews: Should You Try It? | ClothedUp LUCY IN THE SKY Help Centre. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. I am so disappointed and will NEVER ORDER AGAIN! I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! Extremely disappointed and feeling like they stole from me. Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. I had talked to 2 other reps there and they did not help AT ALL! Lyst Authenticcom meets visitor expectations and captures their Published by 9138-4529 Quebec Inc. on 2022-08-31. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Don't take the risk and give them your money. I threw out all the clothing. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our styles are designed exclusively in Los Angeles. Date of experience: 04 February 2023. Totally disappointed! I absolutely love Lucy in the Sky's Customer Service!!! Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. You should check this page from time to time to ensure that you are happy with any changes. The dresses didn't look anything like the photos. Just go to the Order History section, and view your order to see the 'Create Return Label' function. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. If i order now when i will receive it? We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. Were almost out of time and do not have a back up plan. LUCY IN THE SKY - YouTube Store credit only. It is the size of a T-shirt. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. This Privacy Policy Statement only covers our Website and does not cover any other website. I ordered my dress september 13 it's now october 1. is it supposed to take this long? We encourage you to review those policies when you visit those sites. Please email us at resolution@lucyinthesky.email so we can assist you sooner. If we are unable to contact you we will treat the order as cancelled. Hi there. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. . -Kate. Trust that their reputation is deserved. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. -Kate. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. The complete opposite of lawyer James, Nathan is carefree and fun. I was never updated or contacted. LUCY IN THE SKY Help Centre You can email us at resolution@lucyinthesky.email! -Kate. . Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. The quality of clothing is so bad. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. Hi Addison, Thanks for your feedback. - Kate. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. Hi Mike, Thanks for your feedback. Lucy in the Sky with Diamonds - Wikipedia As of 10/10 it hasn't even shipped, although they charged my credit card immediately. Please let us know if we can help any further. All orders are subject to availability and confirmation of the order price. This may prevent you from taking full advantage of the website. Do you agree with Lucy in the Sky's 4-star rating? My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. It is a no for me. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Why would I need store credit when I already purchased the 3rd dress. Thanks for your feedback. . If you please email us at resolution@lucyinthesky.email we can assist you with a return. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. We're so sorry to hear that your order had quality issues. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. Review. allows you to receive photos from your camera directly to your smartphone or. I am telling all my friends how bad the quality is and to never order from them. Thanks for your feedback. Please contact us via Live Chat for 24 hour customer care. I know it's still only Nov. 15 but I do not think this dress is coming. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? The dresses were way too short - they barely covered my butt. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. I placed an order and was waiting for more than a month. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. If you order multiple styles with different delivery dates, they may ship separately. We use dedicated people and clever technology to safeguard our platform. -Kate. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. -Kate. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. Please emails us at resolution@lucyinthesky.email so we can better assist you. Sorry to hear that you had trouble reaching out to us. BROADBAND. Please email us at resolution@lucyinthesky.email if anything else. It was also incredibly short it looked fine on the tall super models, but on someone who's 5'0, the slit was ABOVE my underwear so whack, will never shop here again. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. We're so sorry about the delayed style. She even helped me cancel an order and issued my store credit instantly. Thanks for your feedback. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. there is a dress i like but it is all out of stock. Is Lucy In The Sky Legit? Website Review - DECPIT I regret buying anything from them. Hi Bethany, Please email us at resolution@lucyinthesky.email if anything else. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! She offered me advanced credit and provided easy instructions to do so. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. With no warning either time. Please reach out to us for the advanced credit prior to making a new order! It fits exactly to measurements specified in the skirt section for sure! Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. Hi Lily, Products used:None, sizing too inaccurate. My daughter has an event Nov. 19. You can email us at resolution@lucyinthesky.email! So glad we were able to help! Not worth the hassle and loss of money. Beyond disappointed. Check out what 6,872 people have written so far, and share your own experience. Daughter bought a dress for homecoming from this site. Products used:I ordered a dress that NEVER was shipped. i am from spain. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). You may store, print and display the content supplied solely for your own personal use. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. [PSA] Don't order from lucyinthesky.com! : r/TheGirlSurvivalGuide - reddit Lucy In The Sky Clothing - Miss American Made We therefore have no responsibility or liability for the content and activities of these linked sites. This policy is effective from 01/01/2016. Do not purchase from Lucy in the Sky. I used the chat feature again in January to try to figure out where my two other dresses were. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Completely different material than pictured. I greatly appreciate the customer support 24 hour 7 days a week chat box. Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. Her level of customer service was fabulous. Not Available. 90015 Products used:None package arrived too late. This is a generic card error - this means that your bank is rejecting the transaction at this time. Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. Only store credit even though clothing size is not standard. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, Store credit took weeks. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. - Kate, Hi Gosset! Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government.
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