Ticket Central. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. Caltrain. EMAIL US. Yours is the first email Ive gotten on this issue. All rights reserved. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! For Andriod phones, you may need the move your phone around. There is a $5 fee for this service. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. I set up Auto-Reload, but its not showing up in my online account. All rights reserved. For more information, please see our Seattle-Victoria fast ferry schedule. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. Includes one-way or round trip travel via the Clipper ferry. Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. Roadshow. What happened to my order? Check out the r . If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. On our international route, the Victoria Clipper V also offers onboard duty-free sales. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. You will only need a valid passport (or other valid travel document, see below) to enter Canada. What happened to my order? Please allow ample time in your schedule to check in required luggage. Paper Tickets The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. Check Clipper News for holiday or modified hours. HVD applies only to BART rides. And you can do it anytime. To find out more information about replacing an RTC card, please visit 511.org. Yes. Requires iPhone 8/Apple Watch Series 3 or later. We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. Many transit agencies offer some type of 31-day pass for your convenience. Im so glad that I dont have to go into the office the last two weeks. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. The Victoria Clipper V vessel is a passenger-only ferry. Select machines accept credit and debit cards. Find your card and select Manage Auto-Reload from the More Options menu. I'm visiting the Bay Area. Key Clipper information translated to Spanish. They may present one of the following documents: If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody. Complete the form below and a dedicated account manager will be in touch. We also offer special discounts for children and military personnel. The Salish Sea is world famous for observing a vast array of whales and sealife. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests. How do I pick up the value on my clipper card? : AskSF - reddit Vending machinesaccept all U.S. coins and dollar bills (excluding $50 and $100 bills). You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. A little work up front helps you save money. Please note that we are unable to accommodate motorized wheelchairs on San Juan Clipper due to space and boarding constraints. Why not? Please submit all travel cancellation or change requests through our Contact Us page. Clipper card pending passes cash value : r/AskSF - reddit Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com or 408-920-5335. On the cable car, the conductor carries a handheld card reader. ADVANCE Fare Round-Trip only: Advanced purchase fares must be purchased a minimum of 2 days prior to travel date, non-refundable. If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. Our terminal in Seattle is only open 6:30am 10:30am for check-in and processing. Be sure to review the paper ticket fare chart at the station. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Clipper isadministered by the Metropolitan Transportation Commission. This means anything that is considered a felony in Canada, even if it is not a felony in the U.S. Two beeps and a yellow light means you paid, but your remaining balance is less than $2. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This page includes Proof of eligibility, Eligibility change, and Balance transfers. The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. It still says my trip is in progress, any way to cancel this? If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. Why not? Had to call a couple of weeks ago, and got a live person really quickly. A single beep and a green light means you paid for your ride. Log in to your account with the email address we have on file and provide an updated email address. 2023 Clipper Vacations. Yes. Cookie Notice Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. YES! questions, log in to your account. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. We notify customers 30 and 60 days before the expiration date of their payment card on file. Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. Clipper on your phone will not unlock a bikeshare. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-5 p.m. Saturdays: Temporarily Closed. ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. You can only purchase an HVD ticket online by setting up Autoload or through a transit benefit program. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. For iPhones, theantenna is in the top third of the phone. Phone: (213)-204-2900. A: You made me laugh, thanks! See the, You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the plus + icon. Learn more about using Clipper on your phone. Log in to your Clipper account to add backup payment. County Connection. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. Home | Clipper To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m. custserv@clippercard.com. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. You can get BART HVD tickets only by setting up Auto-Reload or purchasing them through your transit benefit program. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep LOOP, by contrast, prevents execution of statements within a DO WHILE based on an intermediate . If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. In person at the AC Transit Customer Service Center. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. NOTE: checked luggage will be checked in and paid for (Credit Card ONLY, Cash is NOT accepted) at the FRS Clipper terminal on your day of travel. Muni offers several ways to pay your fare. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Was I supposed to activate it somewhere? Only registered Clipper cards are eligible for refunds. Thats why we say to allow a few extra days if you are picking up your value on a bus. Includes travel to any of our destinations with activities or hotel stay or both. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. Ultimate Clips Pass | The Official Site of the Los Angeles Clippers To add a card to your Android phone, open Google Pay and click the + sign. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. You can bring pets onboard the Victoria Clipper and San Juan Clipper ferries, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo). If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. When I tag my card, what do the beeps and lights mean? Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange.
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