If your devices or power adapters appear damaged, stop using them immediately. Sometimes you need to unblock some of these connections so you can run a game or application. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Im going to get a hub 6 for the same issues with the rubbish plusnet router. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! - edited And how do you get one set up in your home? 15-01-2019 From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls Did you go through this step? Wireless mode The default mode here is Mode 1. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. How can I change my BT contact details in My BT? Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. 15-01-2019 To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. The biggest difference between these packages is what speeds you can expect. Take a small pointy object (a toothpick or a . How do I do that? You'll find it on the back of the Hub if you haven't updated it. 15-01-2019 Thanks I think you've just saved me 100! You might also want to take a look at this guide to broadband router settings. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). 16-01-2019 26-08-2022 In the Protocol dropdown box, select the protocol type of the ports you are forwarding. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". The work to change this especially on Linux is horrendous. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. Phil Wilkinson-Jones | October 27th, 2021. I only use one, static IP. This topic was automatically closed 21 days after the last reply. Works OK like that so no problem, just different. By continuing, you agree to our cookies policy. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. That sort of money would buy you a very good third party router, with cash to spare. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. Perhaps Im due an update, well see. Presumed I was suppose to do the same. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. on Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. I can confirm it works OK but it takes a few goes to get the timing right. 1 - Deactivate the DHCP Server on BT Smart Hub 2 on Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. Let's take a look at the legacy BT routers that are still capable of getting you online. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! Only change it if you're having connection problems with your device. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. It is mains powered and requires a mains socket nearby. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Keep device and cables out of young children's reach. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. You can switch the Hubs DHCP server on and off. 25-08-2022 1 - Deactivate the DHCP Server on BT Smart Hub 2. How To Open Ports in Your Router for Company of Heroes 3. 08:50 AM. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. I think this tutorial will explain everything. on It should work fine on a JL connetion. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. 20h46 20h48. Now, remember this is the exact model of Hub Plusnet are now using. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. How do I control the time when devices can access the internet on my Smart Hub? Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. WPA-Auto - if you're having problems connecting older devices. Ask questions and share tips with other people 24 hours a day. Click on the Hub gateway IP address shown and change the '1' to a '0'. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. Then press the power button on the back of the Hub. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. - edited and don't pull, twist or plugs any cables. 20h31, 15-01-2019 If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. Channels Your Smart Hub automatically scans for the best wireless channel. But you do have the option to leave the bands synchronised. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. Black Ops IV ping times can be significantly improved by setting up a port forward. Thanks Baldrick1 for your advice and the steps to go through. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. If you are worried about security then simply add a couple more characters to your password. 03:02 PM 15-01-2019 13-04-2021 icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. New replies are no longer allowed. They're now called Wi-Fi controls. 20h33. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Smart Setup is BT's online set-up wizard. 25-08-2022 Save. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. Didn't realise that was the way to do it. Switching Smart Setup on and off on the BT Smart Hub 2 How do I view the devices connected to my Smart Hub? Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. - edited Thanks for your howto posts! Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? Thank You). Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. 7:09 PM From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. ipconfig /release It's free and takes less than a minute to check and compare. The micro filter has a broadband socket for the hub and a phone socket for your landline. This will open the Hub Manager, Enter the admin password. Smart Setup has moved on some firmware versions from the Home to the Status page. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. To find out how to use it, just click on the dropdown for your Hub. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. You should see a box similar to the one shown below. When the image is approved you will see where I was trying to change it. Enter your BT hub admin password. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. This is called opening a port or port forwarding. I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. Then click on Advanced Settings. From the Hub Manager, click on Advanced Settings, then Wireless. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites on See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. IP address @Prodigy11UK Welcome to the Plusnet forum. I have a BTB Smart Hub 1 which is fairly similar. away from radiators, window sills or. 25-08-2022 22h41. If the username or password did not work check out our Default BT Router Passwords page. 2 - Activate the DHCP on Pi-hole Update - 7th May 2021: BT have issued a new statement: While the size and premise remains much the same as the. This website uses cookies to give you the best experience. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. From theHub Manager, click onAdvanced Settings, thenWireless. If you ever need to turn it off for any reason, you can use this switch to turn it off. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. The work to change this especially on Linux is horrendous. For example, you can control your children's internet use when you're not about. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. The image below shows an example of this. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Our guide How to Reset a Router can help you with that. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. 26-08-2022 The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. - edited Fear not, thats why were here. I've just acquired a Hub6/Smarthub from eBay. Testing However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. If you ever need to turn it off for any reason, you can use this switch to turn it off. How to Open a Port in Your Router for Gran Turismo 7. It also has 4 Gigabit LAN ports. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. You'll find it in Hub Manager. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. Find the address bar in your web browser and type in your router's IP address. 2. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). Don't let poor connections slow you down. Click on the button that says Show IP Address. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. Anyone else seen this problem or better still found a way round it? A mod should reply. Where can I view the status of my Smart Hub? on Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. 05:37 PM. socket if it's safe to do so and contact our helpdesk. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. I apologise for sounding sceptical but this is the first time that I have heard of this. 14 users liked/thanked this post: on Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Log in to your BT Smart Hub 2 router. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? But it's all a bit beyond my ken! Opening Ports for Splitgate using Your Router. I don't really want this. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. As I said though, there isnt that option or Id have chosen it! So what makes BTs routers so great? Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. 200 brand new. 13-04-2021 Blue means it is ready to go. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Choose Both if your router has that option. 13-04-2021 Things are slightly different for the Smart Hub 2. 08:45 AM. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. On my BT router, how can I activate DHCP? When enabled, the Hub will lease IP addresses automatically when your devices connect. set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. Deactivate the IPV6 DHCP on Smart Hub 2 MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. 20h41. Position all parts, including power adapters away from, heat and sun (i.e. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? Maybe I am due a software update sometime. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. 03:09 PM. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. These are specifically sold to operate through the Hub - no connection to the copper wire. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". The light on the left of the Hub will flash blue. Our guide to securing your Wi-Fi router can help. How do you turn off wifi? The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. 9:26 PM Page 2 You can add and manage these easiest way to get help . With BT access controls you can manage how your device accesses the internet during certain times of the day. Next, connect the mains plug together (it comes in two parts). Set up a static IP address in the device that you are forwarding a port to. Otherwise, choose either TCP or UDP as needed. As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. Or follow our Static IP Address guides to setup a static IP address. A newbie here. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. 9:33 PM. don't put in cupboards or, behind sofas) and don't block any vents with objects. You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. 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