At this stage claimants are encouraged to provide any supporting evidence they already have that they feel should be considered alongside their claim information for example evidence from a health or other professional involved in their care or treatment. Clients will sometimes explain that they have a life-threatening condition or they have an organ might go pop at any time. In a reasonable time: Does it take you a lot longer to do the activity than it would take most people? This gives the claimant the opportunity to explain to the HP how their impairment or health condition affects them. This companion can be someone who can assist and care for you such as your friend or family member. PIP can be paid to those who are in full or part-time work as well as those out of work. 1.6.17 All current medication, including over-the-counter medication, should be recorded in the report, unless it is fully documented on other evidence in PIPCS. Where the AR1 has not been completed and returned, the claim will be sent to the AP who should attempt to contact the claimant and arrange an assessment. 1.1.7 If the claimant questionnaire is not returned and the claimant has been identified as having a mental or cognitive impairment, the claim will be referred directly to the AP for assessment. Summary: Claimant experience of telephone-based health assessments for 1.15.34 It is important that in all telephone contact with claimants or their representatives, the correct person is being spoken to. Low mood and paranoid feelings were a significant feature of her schizophrenic episode. 1.7.32 In a small number of cases, the claimant may not be aware they are terminally ill. 1.6.5 Before starting the consultation, the HP should read the claimant questionnaire and all other evidence on file. Pip Telephone Assessment Shocking but not surprising Information about variability is crucial in assessing the functional effects of the claimants condition that apply on the majority of days and whether someone can carry out activities reliably, bearing in mind that advice will need to consider the impact of conditions over a year-long period. PIP INVESTIGATION: Assessment reports show widespread dishonesty by If the unexpected finding is of a life-threatening nature, they should seek the claimant's consent to telephone the GP or call an ambulance if appropriate. Healthcare professionals who carry out face-to-face assessments of benefit claimants have lied, ignored written evidence and dishonestly reported the results of physical examinations, according to a two-month Disability News Service (DNS) investigation. The appointment set for you is usually in a span of 7 days away. The HP can assess the disabling effect of the pain by considering such description (where applicable) along with all other aspects of the case, for example disease activity/severity, effect on daily activities, treatment, pain relief, pain management strategies, examination findings and informal observations. Prepare adequately with our free PIP assessment tips guide. 1.6.31 Informal observations are part of the suite of evidence used by CMs to help them determine entitlement to benefit. You should explain the following: These general PIP assessment tips will also help you: We recommend that you record the audio for your face-to-face PIP assessment. You are currently in the en section of the site. As it is probable that the peripheral neuropathy was due to diabetes he did not have to fulfil the 3 month qualifying period for either component as it would be considered he was suffering from substantially the same condition. The HP should use the free text box to clearly describe why they have selected the review point and the potential change to the claimants level of functional impairment that may lead to a review being necessary. 1.3.8 APs should seek additional evidence from professionals involved in supporting claimants where HPs feel that would help inform their advice. It is not the HPs opinion of what the claimant should be able to do. That way you can refer to it in the assessment and make sure you tell the assessor everything you want them to know about your condition. Attendance Allowance (AA) for people at State Pension age. Anyone making a request must be advised that requests for information should be made to the DWP. We explain the following PIP tips: When you receive your PIP assessment appointment letter, you can check with your assessment provider that your assessment centre has everything you require to make you feel more comfortable. This new document has been designed to focus on the information to be checked at the award review stage and to determine whether there have been any relevant changes in the claimants condition(s) or needs across all descriptors since their current PIP award began. Etc 1.9.9 After the CM has decided on their chosen descriptors and determined entitlement, they must select the most appropriate award type and duration. A health professional will carry out your assessment - they'll write a report and send it to the DWP. He is aged 16 and attends a supported education centre where he is learning independent living skills and undergoing travel training, with the hope of attending college in the future. This kind of assessment will result in you winning or not getting the benefits that you might be entitled to if you have been proven to be incapable due to your mental health condition. For urgent help, please see Help & contacts. HPs should consider whether there is evidence that such an adaptation or adjustment has taken place. In these cases, the HPs do not need to consider entitlement to the mobility questions 11 and 12 on the PA3. PIP telephone assesment today MoneySavingExpert Forum However, it should be noted that the named appointee, be this a corporate or individual appointee, can nominate another person to represent them at any consultation. It must be the claimant who attends any consultation. Other conditions are likely to deteriorate over time, so a review may be appropriate to see whether the claimant is now entitled to a higher rate of PIP. 1.3.11 HPs should also consider the needs of vulnerable claimants. PiP phone call - gave no points for mental health It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives. If you say you came alone on the train, theyll make a note that you can travel alone on public transport. For example, certain types of multiple sclerosis have periods of remission and deterioration, while a person with cancer may respond well to treatment and then relapse. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. It is not a diagnosis of your condition or a medical examination. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. As mentioned before, the PIP assessment with questions on mental health will be focusing on how your mental health condition may be impacting your life. Doing crossword puzzles requires visual acuity, manual dexterity, concentration and cognitive ability. You can be eligible for the PIP benefits if you are aged 16 and your State Pension age. Therefore absence of medication does not automatically mean that the health condition is not severe. They should also include information where the claimant has given up work or changed their job due to the functional limitations of their health condition or impairment. 1.6.62 Video recording of consultations is not permitted. This is because they have been deemed incapable of engaging directly with the DWP or its contracted APs. There is unlikely to be any change in functioning in the shorter term, but with time, maturity and learning his functional ability is likely to change so a review in 5 years would be appropriate.. The HP should contact the most appropriate person involved in the claimants care. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. PIP telephone assesment today. Pip telephone assessment experience. Citizens advice. They later changed the award because they looked into everybody's claim as they felt they hadn't been properly awarded and I . However, the HP should bear in mind that for claimants with stable long-term conditions, the evidence available may be older. This information should be included in the assessment report provided to DWP or via the PIPAT. If the presence of a companion becomes disruptive to the consultation, the HP may ask them to leave. The physical examination will make you engage in physical movements to show if you are capable of moving some limbs. In some cases this might be a support worker or therapist rather than the GP. 1.8.19 A properly justified report should contain the following: a brief summary of the individuals health conditions or impairment and their severity, a clear explanation of the reasons for the advice contained in the report including; referencing evidence used to support descriptor choices, explanations where the HPs opinion differs from those of the claimant, carers or other health professionals, clarification of any contradictions and an explanation of the HPs choice of evidence relied upon. It is essential that the HPs advice considers the details given by the claimant and the companion and whether one or both are understating or overstating the needs. How can I appeal a decision about my benefits? The PIP medical assessment consists of several parts and will last on average, 60 minutes: In this part of the assessment, the health professional will ask you a series of questions about how your condition affects your everyday life. 1.6.13 The HP should record a brief summary of treatments or interventions, and how effective it has been, and whether any further intervention, such as physiotherapy or a surgical procedure, is planned. 1.4.18 APs are responsible for making payments for GP factual reports (GPFRs) where they have sought them, with the DWP reimbursing them the fees paid. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment ( PIP. Source: PIP Statistics to January 2021, Table 1. 1.7.5 If the claimant states that they are nearing the end of life when applying for PIP, they will be advised by the DWP to obtain form DS1500 from their GP, consultant or specialist nurse. 'I feel ashamed in a way I never did before': your stories of PIP If you have any questions about PIP assessment questions on mental health, please let us know and the team will gladly answer your questions. The DWP will wait 7 working days for the DS1500 to be returned before making a referral to the AP. Dont worry we wont send you spam or share your email address with anyone. For example, if the evidence of terminal illness comes from the claimants GP, the HP should telephone the GP to confirm whether the claimant is aware. This would be considered together with other factors such as their manner, hearing ability, walking ability during the history taking, through to the conclusion of the consultation. where there is uncertainty about descriptor choice because of contradicting or unclear evidence has been received. 1.9.2 The CM also needs advice to help inform decisions on when claims should be reviewed, taking into account issues such as the likely progression of the condition and whether it is likely to improve, stay the same or worsen. The HP may be asked for advice on further evidence from the claimant and may request further evidence before providing advice to the DWP. Mr X has diabetes and depression with agoraphobia. 1.8.16 When a third party provides evidence for example, a carer or health professional the HP should evaluate the strength of the opinion being expressed. The supplementary advice option will be used where the report overall is fit for purpose but there is a need for some aspects to be clarified further. 1.6.20 The HP should record a concise and relevant social and occupational history. If help is given from another person, the HP should record the type of help, why they need help, who gives it, how often and for how long. The investigation has compiled evidence from more than 20 disabled people who have contacted . The phone call for PIP The government will be expecting you to get your first access in this benefit by calling them. If this is not feasible for example, if the consultation is carried out in the claimant's own home the HP should make a note of the circumstances and carry out such assessment as they can while the claimant is sitting or standing. They should not move the claimants limbs. If a claimant has been in contact with DWP and has threatened self-harm or suicide, information about the incident will be included in the PIPCS Medical Evidence screen comments box. If your long-term condition is getting worse, you will need more of this award. The professional will then send it to DWP to check if you are eligible for the benefits. You can get Personal Independence Payment (PIP) if all of the following apply to you: You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. What are my options for dealing with debt? How can I appeal a decision about my benefits? She is an advocate for Mental Health, Motivational Empowerment, and Personal Development. The assessment report must be completed and returned to the DWP using the work queue for SREL within 2 working days from that point. When you have fulfilled your PIP form and sent it to DWP, this kind of department will be sending you an appointment letter. 1.15.8 Should claimant consent not have been provided at the initial claim stage, it can be sought verbally by APs over the telephone. This is because the HP is not trying to make a diagnosis of their condition. 1.6.18 The HP should record any other prescribed therapies, such as physiotherapy, making a note of who prescribed them, how often they are carried out, and how effective they are. 1.6.46 If the claimant is unaccompanied at a consultation, the HP should consider whether a chaperone would be appropriate during any examination. How are gambling and mental health conditions linked? HPs should give consideration to the fact that in cases of complex conditions, knowledge and involvement of the GP may be limited, with specialist practitioners potentially better placed in some cases to provide useful evidence. Under normal circumstances the HP would make copies of the original evidence and hand the originals back to the claimant. Any relevant side effects which affect the claimants functionality should be recorded here and an indication of the effectiveness of any treatment provided. The Department for Works and Pensions (DWP) temporarily suspended Personal Independence Payment (PIP) face-to-face assessments in March and a decision on whether to extend that measure is expected . Before attending your PIP assessment, there are several things you should consider to help you prepare. What is the PIP medical assessment? : Mental Health & Money Advice The circumstances where obtaining further evidence may be appropriate include (but are not limited to): where HPs feel that further evidence will allow them to offer robust advice without the need for a consultation for example, because the addition of key evidence will negate the need for a consultation, where they feel that a consultation may be unhelpful because the claimant lacks insight into their condition, where claimants have progressive or fluctuating conditions, where they consider that a consultation is likely to still be needed but further evidence will improve the quality of the advice provided to DWP for example, because the existing evidence lacks detail or is contradictory or to corroborate other evidence. Hi everyone, Thanks for letting me onto the forum and for all your help! PERSONAL INDEPENDENCE PAYMENT : PIP telephone Assessment - YouTube If the HP decides that this is required, they should also determine any difficulties the claimant may have attending a consultation and any reasonable adjustments which need to be put in place (home visit, British Sign Language interpreter, ground floor consultation room, accessibility toilet). The HP should consider ability and fluctuations over a 12 month period to present a coherent picture. Will I need a Work Capability Assessment to claim benefits? 1.7.16 Advice must be evidence based on the balance of probability. 1.6.53 On most occasions the claimant is likely to have one, or possibly 2, companions. Such telephone calls should be made by approved HPs, not by clerical staff. 1.3.1 This section describes how to carry out the assessment. The contradicted everything that i had said, told many lies and the questions are designed to set you up..You must be very specific in everything you say, if you need prompting . 1.13.2 Reasons for supplementary advice might be (but are not limited to): further evidence having been received from the claimant after the assessment report has been returned to the department, help interpreting and explaining medical terminology the claimant has provided in claim packs or that health professionals have included in medical reports. In such cases the claimant may not be able to give an accurate account of their health condition or impairment, through a lack of insight or unrealistic expectations of their own ability. For daily living- enhanced rate: weekly rate 87.65 and 12 points required. There are still many people who have yet to move from DLA to PIP, and some of these would be better off moving voluntarily, rather than waiting to be moved by the DWP. 1.6.41 Some examinations for example, of the lower limbs might be carried out with the claimant reclining on an examination couch. 1.6.8 The approach should be relaxed, allowing the claimant time and encouraging them to talk about themselves and put across the impact of their health condition or disability in their own words. pip telephone call. If a claimant can handle a toothbrush, it is unlikely they cannot handle kitchen cutlery. PIP claims: Too many Northern Ireland people 'unfairly rejected' 1.6.43 The assessment of mental function should be tailored to individual claimants and may take into account appearance and behaviour, speech, mood, depersonalisation/derealisation, thought, perception, cognitive function, insight and addictions. Claimants should be encouraged to involve another person at consultations where they would find this helpful for example, to reassure them or to help them during the consultation. 1.6.66 HPs may need to adapt their approach when assessing young people. Each guide focuses on a different part of the process as detailed below: 1.1.1 Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. You have accepted additional cookies. 1.15.4 For consent to be fully informed and freely given the claimant must know exactly why the information is needed, what is going to be done with it, and with whom it might be shared. A review is not likely to be considered necessary., no review required The claimant has motor neurone disease with high levels of functional impairment in the daily living and mobility activities. The case will include form AR1 and any additional information obtained by the CM (see the medical evidence screen in PIPCS.) What are my options for dealing with debt? It is vital all advice is sufficiently evidenced. Hi Zoe, I had my PIP telephone call last July and I have only just won my case. HPs should be mindful that the level of analgesia used does not necessarily correlate with the level of pain. The health professional will use this time to listen to you about some aspects of your condition when you are engaging in daily activities in life. He requires significant support from his carer and his needs are only likely to increase due to the progressive nature of his condition.. 1.7.15 If the claimant is already in receipt of PIP and the case has been referred under SREL as a change of circumstances, the HP must include an indication of when the claimant first became terminally ill. Failure to provide this information may result in the advice being returned for rework. you can't plan a route to an unfamiliar place yourself. Helps you take control of your household spending. . This is very important if you are assessed on a better day. Questions Asked At Pip Assessment 2023 - questionsgems - all the 1.15.9 Depending on how it is worded, consent may only cover a particular stage in the processing of a claim, and thus fresh consent may need to be sought. PIP Mental Health Success (How to Claim PIP for Mental Health) Well enough: For instance, you may be able to prepare and cook a meal, but you will not be able to eat it if it is deemed undercooked. However, claimants must clearly indicate that they agree to the statement- for example by signing their name or ticking a box next to it. The healthcare professional to be a specialist in mental health. 1.8.14 The advice must be able to stand up to challenge and the HP should draw out key evidence in support of their choice of descriptors in the report, drawing fact-based findings and/or well supported opinion from all of the evidence. The entitlement threshold for each component is 8 points for the standard rate and 12 points for the enhanced rate. The PIP medical assessment is computer led and is an opportunity for you to explain how your condition affects you daily so the assessment provider can write an accurate report for the DWP. 1.14.4 In most cases it should be possible for CMs to identify those cases where a claim has been made for substantially the same physical or mental health condition or range of conditions. HPs will be required to advise on whether the claimant satisfies the SREL provisions (see below), and provide advice with appropriate justification to the DWP. Can I claim Welfare Benefits if Im living with a mental illness? In addition, variability in a condition may suggest findings which initially seem inconsistent. 1.10.10 The Not applicable box should be selected where the HP considers that there is no health condition or impairment affecting function present on the majority of days over the 12 month required period. When making contact with that professional by telephone, the HP must make it clear if they do not hold consent from the disabled person to permit disclosure of information about their condition and explain the provision for third party claims under the SREL. How do I manage my money if I have to go into hospital? PIP Rates For Mental Health (A Brief Guide) | OptimistMinds 1.15.18 A consultation cannot go ahead if the appointee or their representative does not accompany the claimant. You are most welcome to join today! The HP will choose a descriptor for each activity and a DWP CM will review the suggested descriptors and decide if the evidence supports those choices. If the diagnosis is unclear the HP should record the condition as described by the claimant describing the symptoms, rather than trying to guess at the underlying pathology. 1.13.8 If there are changes to the descriptor choice, the HP should complete clerical form PA6 to highlight the evidence used to support any changes and provide full justification for their choice. 1.6.58 Upon prior request, providers have the facility to audio record telephone and face to face consultations. Report: Once your assessment has concluded, they will produce a report explaining which PIP descriptors apply to you and explain their reasoning. In these cases, the AP and the DWP must ensure the claimant is not inadvertently advised of their prognosis. Getting the right support can mean that we won't face a financial . 1.6.45 If any element of function is not examined at the consultation, the HP should record why this area was not examined rather than leave the section of the report form blank. pip telephone call: hi everyone, had a - Fibromyalgia Acti The HP should ideally wait for the return of any further evidence requested before deciding whether a consultation is needed. Q13: going out - Citizens Advice Renata Is A Disabled Entrepreneur. 1.3.10 The HP should document a fully justified choice of further action taken during the initial review, providing this to DWP as part of the case documentation. Pip telephone review sprung on me out of the blue. I keep - Scope 1.12.2 Some claimants may have a Personal Acting Body (PAB) such as: A PAB is a person formally nominated to act on their behalf, who will ensure that the claimant is supported throughout the process. For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. PIP is not a compensation payment for ill health / disability; it is to help people with the increased costs of daily living in cases of long term ill health or disability. Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. hi everyone, had a pip telephone call at 10.30 this morning at 11.35 I was talking to myself the assessor was gone,I rang pip to ask what was going on only to be told I've got to wait 5 days then ring them back as my case had gone back into the back office but if I wait by my phone the assessor will ring me back,I waited . 1.5.4 The HP must where appropriate provide an overall summary justification or an individual justification for each descriptor choice to support the advice and provide the reasons for the advice. 1.6.7 Throughout consultations, the HP should: use clear language that the claimant will readily understand, for sighted claimants, during face to face assessments, body language should be positive for example, sitting to face the claimant, maintaining good eye contact, nodding to indicate understanding of what is being said and leaning forward towards the claimant from time to time, when recording information on any computer systems, the HP should ensure that they look up frequently from the screen and maintain eye contact, for blind and partially sighted claimants, the HP should explain what they are doing at each stage of the assessment.
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