We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. When we stayed we were in Junior with a rooftop plunge pool. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Ensuring proper protocols are in place. Excellence Riviera Cancun. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 There is a golf course located right next to the resort. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. Please, receive our warmest regards from The Excellence Collection. Please, receive our warmest regards from The Excellence Collection. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. Cancun is a safe town to visit - locals are friendly and crime . The staff at ERC are nothing short of amazing. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Located in the Riviera Maya region of Cancun. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen Please, receive our warmest regards from The Excellence Collection. Toggle Excellence Riviera Cancun. When we stayed there was tequila, rum, vodka and a bottle of red wine. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) There were plenty of activities you could enjoy or be a part of. Also, the water was way too warm for almost all the pools. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. We had the very best time at this resort. And here is the next complaint in our review. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. Amazing resort, unparalleled service, and some tips before you head out. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. As you pull up to the hotel a bellhop will be on hand to take your bags. Masks are required on flights and airport. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi These cookies will be stored in your browser only with your consent. Also, the liquor choices are really bad. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! We at InspoVacay prefer a more condensed offering. Every day, fresh fruit in our room, small snacks at night. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The resort was impeccably clean. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Question: Is It Safe To Travel To Excellence Playa Mujeres 18+. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. Many people bring their own insulated drinks with built in straws. Im currently at ERC (July again) and the vibe is completely different. Be prepared to pay for the experience though. Unfortunately it makes enjoying frozen drinks a little bit of a problem. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. The real differentiator is the staff. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. They were waiting with a very comfortable luxury SUV for us outside the airport. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. At Excellence resorts, there is a wide range of rooms on offer. Cancun. I read hundreds of reviews on Google before selecting this hotel. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. These cookies do not store any personal information. Also, the tequila options are a joke. It has been a pleasure having you with us and we look forward to seeing you back soon. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Excellence Riviera Cancun - Tripadvisor Excellence Club benefits: Pools are warm. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. Each night it felt like we were whisked off to a faraway location with some really solid eateries. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The oldest country in the Americas. You name it and they have it. 18 km From Cancun International Airport. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. See more questions & answers about this hotel from the Tripadvisor community. Be Ready to be Blown Away! On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. The famous Chitzen Itza is just a few hours away and is well worth a visit. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. All of the shows were amazing. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. There are a few drawbacks to this beach. The resort is beautiful and so well maintained. Alejandro at the bar with the pizza oven is great too. Our driver wore a mask and we did too in the enclosed space. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Peek behind the bedroom curtains and it's pretty unsettling. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The customer service was unmatched. Contact us for more information and details about the packages and options available. I never waited more than a moment for one of them to serve me. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon.
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