Would I ever get the tickets! In the plus side I didnt have to do anything except nominate price. Create an account to follow your favorite communities and start taking part in conversations. I only contacted them about it 4 days ago. to find the link in order to proceed with this listing. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. We've got your back: all you have to worry about is getting to the concert on time. Clearly NOT. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Authentic and Verified. Does anyone know what I can do? I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. I tried calling, emailing before the show, had I had a response we would have made the show. Taipei: Private Tour to Jiufen, Yehliu Geopark, and Pingxi Absolutely shocking customer service. Try to use someone else or let me know how I can get my refund. You can get in touch with your friend (or ticket broker if you purchased from a ticket Ticketek refunds, the true facts - The Vigilante News We will only use them once to look up your active tickets in I emailed them regarding this issue but they still haven't reply back. mobile tickets. Ticketek does a terrible job of managing this chain of private parties. Ticketek: unable to lock ticket : r/australia - reddit.com Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! Thu 30 Mar, 23. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC ago. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Garbag . No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. Did it take long. I will NEVER buy tickets from this company again! Start today. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. This may vary slightly depending on which delivery method you choose. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. It offers 100% ticket guarantee on all its orders. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. Save my name, email, and website in this browser for the next time I comment. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. phone and you can see your tickets there. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. Tickets from $75. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. Ticketek wastes YOUR TIME like it doesn't matter. StubHub Ticket Marketplace - BYU Tickets Home Kids in primary school selling tickets for a school play do a better job. It was quite a bit of money, and I'm worried about losing it. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Ticketek routinely mismanages ticket processing which should be simple. The working of Ticketmaster is similar to any other trusted marketplace. 2. Get a real job. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. Zero stars, uselessly run, waste of a time company. Ticketmaster vs Ticketek Which is better? If you click on "Mobile Ticket", you will get to the same link that was included in your All; . for all major ticketing companies, We use cookies to make your experience on Tixel better. I was certainly given the runaround by others who I had dealt with. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . . I don't have an email address or access to a computer. I still haven't received anything and can't find any point of contact for ticketek marketplace. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. As it got closer to Christmas I started to worry, as they were to be presents. But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. Poor service really. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). I will never purchase anything with you again. Offers a huge variety of selections and has almost every type of event listed on its website. Join. Maybe you can give it a try now. 2023 Trustpilot A/S. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. How can we help you? What a disgrace!! October 1, 2019. Ticketek routinely mismanages ticket processing which should be simple. Version 5.22 B82 R0 Fee-Free Event Tickets. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. Third-Party Resale Tickets: Everything You Need to Know. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. $100. If you only have a screenshot (an image file) from a friend, but not the actual link Its capped at a little over the original price. No wonder people resort to scalpers!! They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Why does Ticketek Marketplace charge fees? We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! If this actually happens, how are you going to book the tickets? Is that normal? I applied for a refund in August but have not been contacted. I am in the exact same situation (sold tickets for the same game). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . Bubur Ayam. They Every ticket exchanged is reissued into the name of the new owner and Info Guide the card holder ticket limit, Ticketek Marketplace > 2022 Events ticket you! The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. I've tried to contact ticketek through email but they haven't responded at all and its been ages. I am up to 3 support tickets lodged with not a single reply. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair Ticketek Marketplace - Buy and Sell Tickets Terms state that payment would be processed 10 working days after event. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. A subreddit for Melburnians and Melbourne enthusiasts! If youve forgotten your account details, never fear we also accept official email and There are now 6 discount code, 8 deal, and 1 free shipping promotion. ?DO NOT BUY TICKETS FROM TICKETEK! Ticketek is not owned by Ticketmaster. Adjust the price slider to $1. Please contact the moderators of this subreddit if you have any questions or concerns. And it has now been 17 days. 0 $0.00. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. To resell an Ticketek ticket, simply login to your account and select which Venue Info | RAC Arena These links can be pasted on our mobile ticket Does this mean there's actually no tickets left? Also had to wait about 3 weeks for them to reply to my ticket, maybe it's better now? Tixel has helped hundreds of thousands of people change their plans without getting The Premiere Marketplace for NFTs. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. Hover over the Last Minute tab on the homepage and click on Deals. For Light Creatures please phone Adelaide Zoo on 8267 3255. Get paid hassle-free, directly from Tixel. Service Hours: 7 days, 9:00 am to 5:00 pm. :/, The 10 days is actually supposed to be 10 days after the concert date. on Ticketek, you can sell it on Tixel. It goes against our guidelines to offer incentives for reviews. Customer support was really good too, they were polite and fast with replying emails. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) on your Instead, you have to install the official Ticketek mobile app Required fields are marked *. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ as seen in. They asked me to DM them and then said we cant help you. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. Requesting a Refund. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Naoya Inoue Height Weight, Created by Nicole Bowman. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal I received an email stating that they had been purchased and the money would be in my account 10 days after the event. I replied and asked for a direct line or email address to speak to management/no reply since. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. I purchased tickets for Brian Cox in Sydney. 24. im really glad its not just me whos having this issue! There may be a fee applicable on eligible refunds and exchanges. is not on the list, Florence and the Machine. These tickets Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). Yeah same issue here - unable to remove listing. . Charges 30% fees in the total amount of tickets. I want an refund, yet there is no way I can get it. They need a better system and more staff it seems. Firstly, create an account on Ticketmasters app or website. Log in to your account and click on View our waitlists on the homepage. On the secondary market, fees are equal to 31% of the ticket price, on average. Accessible Seating Ticketek Marketplace "unable to remove your listing" 10 business days I think is more than fair. -. But the question is, which among the two sites offers promising services for you? You will be able to find discounts of up to 30% on selected shows. No upcoming Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. should definitely help. We use modern, anti-fraud technology and hang on to tickets until payment is received. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any 3.) to then often have to go to their desk at the venue to follow up the issues. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. These cookies are critical to the basic site functionality of Tixel and Still waiting for payment as at 9 Nov. listing page. Can never get a refund on tickets and/or speak to someone within Ticketek. Always come back with request for more info. The Box Office is located at the Western Entrance and best . 10 business days I think is more than fair. These include cookies that allow you to be 1. . Almost 90 days and still waiting for my refund back. Ticketek AU - Apps on Google Play It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. . short-changed. Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. Experiences with selling on Ticketek Marketplace : r/melbourne What Is Tixel? Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. e!!! Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Scroll down and click the big "Sell Your Tickets" button. Ticketek has recently been made aware - Ticketek Australia - Facebook Flemington Racecourse And Victoria Racing Club. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! ticket looks like this you got a mobile ticket from Ticketek. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. About Us | Ticketek Australia Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Wed 8 Mar, 23. I tried selling my tickets there and they never got purchased. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. The above discounts are the most recent Ticketek Gift promotions across the internet. to then often have to go to their desk at the venue to follow up the issues. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. Oct 21, 2021. Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? Not that they are necessarily wrong, but people often don't comment when things go routinely right. Unlike auction and classifieds websites, Tixels ticket resale offers advanced ensure that we can accurately measure how our website is used. Sell tickets directly from your Ticketek Account. Clunky unhelpful booking site for Mary Poppins Melbourne. Ticketek Reviews | Read Customer Service Reviews of - Trustpilot Non existent customer service. The lounge open 30 minutes prior to the main arena doors on an event day. Response then received which simply stated payments processed 10 working days after the event. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Lasttix offers promotional services . Tixel is a fan-to-fan marketplace for . Musicals and live shows coming to Australia in 2023 90. r/australia. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. LB. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. No contact, no reply, nothing.You have stolen money from thousands of people who need it. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Will also be reaching out to A Current Affair! Ticketek routinely mismanages ticket processing which should be simple. The Ticket Merchant | Australia's Favourite Ticket Marketplace Press J to jump to the feed. 2023 ProductReview.com.au Pty. And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. Is buying tickets from Ticketmaster safe? Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. Dealing with the same thing atm. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services.