Returns without a receipt will receive a non-transferable merchandise credit. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. During this time, you can exchange the fish or request a refund for the value of the fish. This will help them figure out which other fish may be a better fit for your tank or your preferences. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Typically, a higher order total equates to a heavier package. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. Here are the pictures of our most recent kittens up for adoption. BBB File Opened: 11/12/2009. Which Item Should You Bring With When Swapping A Fish? Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Email this Business. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Shop. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. Please note that it may take us up to 30 days to fully process your opt-out request. Cheyenne, WY 82007-1898. This is an online and offline pet supply brand that offers quality pet products and accessories. The staff will consult with you if your returns meet the criteria to be accepted. Amazing Love The Birds and Baby Water Dragon. You will need to check to see if your fish is breathing. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. All of our made for a major retailer/brand items offer significant savings off their original retail price. The fish that we keep in our tanks are little members of the family. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. 804 were here. Faqs from Sierra: Celebrating 30 Years Of Exploring. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Required fields are marked *. Your email address will not be published. The company strictly bans mailing them back dead fish. We will have a wide variety of dogs available, young and old, small and large! 1. Ellisha has been a freelance writer for over 15 years. (His Real Height). You should bring back this fish to the pet store as soon as possible. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. We must be notified within two days of the orders arrival to insure proper handling of your claim. Save my name, email, and website in this browser for the next time I comment. Reptile Lighting options for your terrarium or habitat. It will also give them a chance to look at it and decide what caused its death. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. Bicycles should be reassembled by a qualified bicycle mechanic. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. Both dogs and cats are allowed, but pets may not be left unattended in rooms. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. We . PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. If the fish is sick, you can exchange it for a healthy one. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. There are 3 amazing stores that lets you return the fish you bought from them! Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. February 18 @ 11:00 am - 3:00 pm. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Find something for your pocket pet to chew on like toys, treats, and sticks. Within the 48 U.S., complete the online returns process. Note any damage on carrier's document, and contact Sierra with any problems. We strive at this location to be the very best all around pet store in the Seattle metro area. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Sometimes when you buy a pet from PetSmart, things just dont work out. We specialize. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. They may even be able to print off a copy of the receipt. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Due to varying international restrictions, Sierra cannot ship food i.e. They only allow returns for those fish purchased from them. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Sun 21. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? There are many things that can cause a fish to pass away or become sick after you bring it home from the store. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. If your fish doesnt work out for some reason, you might not want to keep it. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. View all return instructions. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. We . There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. Sierra Fish & Pets. Choose a category to quickly find the help you need. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. The email will contain track package button(s), order details, and your tracking number(s). A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. Keep them tidy with stain/odor removers, poop bags, and scoops. Hope you can find this article on Petsmart return policy fish helpful. It also allows you to buy many varieties of live fish from its stores. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Can You Swap A Sick Or Unwanted Fish For Other Fish? If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. PetSmart can test your water to find out what kind of problems you may have. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. For live fish and invertebrates, returns and refunds arent offered. Shop. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Create the ideal habitat for your reptile by shopping our reptile supplies. Keep them tidy with stain/odor removers, poop bags, and scoops. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. No, Petco does not allow a return for those fish that you buy from other stores. This credit is redeemable online or in store at any Sierra location. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Any item not meeting the condition standards of this policy will be returned at the customers expense. Shop. But you dont have to worry about that now. * PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. You can return any unwanted fish to PetSmart. Yes, they do. Save. After 60 days, any unused credit will refund to the original method of payment. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. Avoid using tap water since it may be harmed by it. Print your return label then select the Process My Refund option on the final page of the process. Please call 1-888-THAT-PET if you have any more questions! If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. If a keycode has already been activated on your order, the keycode box will state "promo entered". In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. Stay up to date on New Arrivals, email exclusives & more. Attn: Returns Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. These are Petsmart, Petco and Pet Supplies Plus. No. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Come check out our great selection of these and other bird supplies to optimize the birds health. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Is It Possible To Bring Back A Used Fish Tank? You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Reptile Reptile Lighting options for your terrarium or habitat. Submit your email to receive the latest stories and expert advice Sierra Fish & Pets | Renton WA Sierra Trading Post Policy. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. PetSmart does have a warranty on their live fish. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). Developed with By Tripster Developers . Keep them heated correctly with heat pads, and temperature/humidity gauges. During the checkout process, a list of the items in your online shopping cart will be displayed. Yes, you can. Most people buy a fish with big plans for it. You may exchange your fish for another fish of the same type or a different type. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. Sierra Fish & Pets was originally opened in 1972 under the previous name . We recommend that you place your order immediately. Not eligible for special shipping offers. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. While this is clearly stated in the return policy, it may come down to each store. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. (10 Reasons), Why Is Taco Bell So Expensive? We base the cost on your total order amount. Whether you have your first cute little kitten or have a house full of cats. See our selection of cat toy, cat treats, or cat furniture. Not eligible for special shipping offers. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. Shop here for your small animal products, Copyright 2023 Sierra's Pets *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Due to the weight and size, an additional shipping charge may apply. It depends from store to store. (2023 Updated), Does Sam's Club Have Curbside Pickup? Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Website. This is why they include purchase receipts on return terms and conditions. I personally enjoy reading such good information about my pets. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Is It Possible To Bring Back PetSmart A Sick Fish? I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Save my name, email, and website in this browser for the next time I comment. We are unable to accept returns on clearance items. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Keycode expiration dates can be found in the disclaimer section of each and every email. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). If you are interested in meeting a specific dog, please contact us in advance to find out if. Yes. You cant sell betta fish, or any other fish for that matter, to Petsmart. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. Look closely at its gills to see if they are moving in and out. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Must ship via truck within the 48 contiguous U.S. only. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. (2023), Does Best Buy Price Match? Shop all our bird products here. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Please include a copy of your invoice with the return as proof of purchase. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. Can Small Animals Be Returned To PetSmart? Only one (1) keycode can be applied to an order. You will not use any knife purchased from Sierra for an unlawful purpose. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. The answer is simple. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. (2023 Updated), Does Kroger Take Apple Pay? View all return instructions. Yes, you can. Both fresh and Saltwater. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. You will not use any air rifle purchased from STP for an unlawful purpose. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. This box shows you an itemized display of the discounts applied to each item and the price breakdown. Excludes AK, HI, all U.S. territories, possessions and all international orders. SHOP PET> Clearance . They must also be able to provide the items original receipt. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Looking to enhance you aquarium?? If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. And when it comes to fish, Im very particular about the store brand. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. 3. (2023 Updated), Does Taco Bell Have Salads? (10 Reasons), Why Is Dragon Fruit So Expensive? returns will not be accepted. What Is The Fish Return Policy at Petsmart? ALL RIGHTS RESERVED. Hence, they ask for purchase receipts. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. If a discount is applied to an item you will see Discount Details near the item. We are unable to accept returns on clearance items. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com.
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