How would X describe you. But her lack of personal CEO space is not . Its a big cultural shift. I had hardly any experience, so they were cutting costs and I thought that was wrong and if that's what teaching was going to be about, then I didnt want to pursue it. Carolyn McCall (born September 13, 1961), British entrepreneur | World Do you have a favourite interview question? If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. It still takes people aback when I ask that question, it sometimes catches them slightly off guard. Carolyn McCall says she has acquired 'about five years' experience in eight months' in her new role as easyJet chief executive. wanted payment work wanted. She received her damehood last year for services to the aviation industry and a Legion dhonneur from the French. Passionate about all things People, Talent, Recruitment & Resourcing. Do you think workplace diversity has now become embedded or is there still a lot more work to do? [5] She was chair of the Business in the Community project Opportunity Now,[6] She has served as president of Women in Advertising and Communications London. On graduation she began training as a teacher, completing a year at Holland Park School. I implemented the female pilot initiative with a close colleague. I had regularly read the Guardian, so I couldnt believe that he was the editor and I was a 24-year-old planner. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. It was a big moment selling 50 percent of it and having a 800 million in the bank. Hi Steve, it's a pleasure, really glad you enjoyed the article. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. Well you have to ask other people really, its very hard to know. I dont want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. How would X describe you. I've learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. ITV warns of plunging advertising revenues but insists Clarkson row hasn't damaged its brand. I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role you're in at management level. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. Then easyJet, the day I felt we really turned a corner. We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. She has also been a member of the Royal Academy Corporate Board for the last four years, and in September 2014 she joined the Burberry Board as non-executive director. Despite soaring revenue in the first half of this year, Carolyn McCall, chief executive of U.K. broadcaster ITV is taking a cautious approach. I think the difficulty is making it work in busy environments. I'm at ITV now and I feel very proud of the creative output and the impact we have on society and culture. The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? You never could unless you're in the armed forces where command and control works. The interviewing tells you only so much, no matter how thorough you are. Carolyn McCall: From airline to airwaves - BBC News When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . The intentions are always good on screen, but its a complicated business. In my head, I really struggled with it, McCall said. Two QVC hosts who have been familiar faces to viewers for decades are leaving the shopping network.. Carolyn Gracie announced her time at the network had ended after 19 years of hosting . Will the rest of 2022 be better for investors and can the UK market continue to outperform? I think if HR are not embedded, they don't really understand the business, if they only understand HR and they're not really in tune with the business, then I think that that's where it fails. We need to represent the diversity of the people who are viewing it. There is loads more work to do. They actually then give true insights and might say Im actually quite quiet but could also say Im very reliable; so, you get the light and the shade not just the stuff that you expect people to say about strengths and weaknesses which can be asked in many different ways. How do you think Human Resources should operate within any business? If I know people who they've worked with, I will sometimes ask what would X say about you. Its not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. I do all my phone calls, do all my emails before I even walk in the door of the office. The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it - I feel that is a really appropriate quote. I think everyone agrees with the concept and that most sensible and good employers will want to be able to give flexibility to its employees. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. We have to plan carefully for people coming back to work and for encouraging people back to work and then allowing them flexibility to start bedding in again. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. It is already the largest global producer of unscripted (entertainment) programmes. We've just signed a big ad tech deal and we're still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. [15] The company appointed Johan Lundgren, then deputy chief executive of TUI Group, as her successor. But its very nice for ITV I think.. CAROLYN McCALL Obituary - Neptune Cremation Service I didnt really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. that's very exciting. .st1{fill:none;} Her Scottish father, Arthur McCall, ran the Far East division of a US textile multinational and her Irish-born mother, Colleen McCall, worked for the British High Commission in India. Sometimes people in management feel uncomfortable about saying things because they think it might be un-PC, so then they dont say it at all. Dame Carolyn Julia McCall DBE (born 13 September 1961)[1][2] is a British businesswoman of Scottish and Irish descent. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? Youve got children? With her arrival at the broadcaster, McCall becomes the second woman to lead a major TV network after Alex Mahon was made Channel 4 boss last month. If you don't want to spend time with the people you recruit, then why should anyone else want to. We need to represent the diversity of the people who are viewing it. ITV Studios 2022 Revenue Jumps 19 Percent, ITV Ad Revenue Drops They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. The song Black Lives Matter by Dax played in the background, including the lyric I cant breathe Floyds last words. None of this did her any harm, and nor did a slump in shares and profits last year at EasyJet when she complained Brexit and the falling pound had cost her 40 million, though the stock market value has since revived. Her package which could be worth up to 5 million includes 900,000 basic pay and a performance-linked share incentive scheme of up to 265 per cent of salary, plus a bonus of up to 180 per cent of salary. If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether that's around disability, BAME, LGBT or whether that's around gender. What will Liz Truss mean for the stock market and investors? I do think flexibility has to be both ways. Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. 35. Carolyn McCall | MediaGuardian 100 2009 | The Guardian We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. [19] In April 2020, McCall along with other senior executives took a 20% pay cut in the wake of the coronavirus pandemic. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. [22], In February 2013, she was assessed as one of the 100 most powerful women in the United Kingdom by Woman's Hour on BBC Radio 4. My very first job was actually teaching. ITV CEO Carolyn McCall Says They Were Outbid For U.S. Open Final - Deadline I had a long chat with my chairman and I said theyre going to accuse me of tokenism, theyll say were just reacting. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. ITV Chief Takes Cautious View Despite Soaring Revenue - Variety Work was already underway to address these issues when the Black Lives Matter movement swept the world. Yours sincerely Captain XX. More companies need to think about returning to work induction programs. You need to take moments for family, exercise, sport, film, travel. [8] She was said to prefer a "pragmatic approach to human resources rather than politically correct niceties". I think they can legislate around tax. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. She studied for a BA degree in history and politics at the University of Kent, Canterbury, where she met future husband, Peter Frawley. I can use that as an example of when it works but if you don't have certain elements in place it can cause quite a lot of issues, so it's got to be thought through, it's worked through in detail to be effective. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didn't approve of. My first job really was The Guardian where I started as a planner and thats obviously where we met, Linda. Carolyn McCall is Chief Executive of Guardian Media Group plc, which comprises: Guardian News & Media: the Guardian and Observer newspapers and the guardian.co.uk website. CEO Carolyn McCall flagged the likely Brexit impact earlier this year in a warning about the effect that the U.K.'s exit from the European Union was having on advertiser confidence. [3] She previously served as the chief executive of easyJet from 2010 to 2017. Thanks for sharing Linda. Everything! I think the Government can do something about that. Its about differentiating the brand and being very distinct. Our clients tell us they enjoy working with us highly experienced, business savvy, trusted advisors, talent finders, problem solvers, results focused, collaborative, ideas people who engender confidence. I want to know everything about the business. "The number of emails we got shocking." ITV stood firm in the face of. Its about speaking in order to learn and understand, rather than speaking without thinking, she said. I think the principle is a good one. Carolyn McCall wins over critics in 7 years at easyJet Change is happening on screen too. They have legislated for us all to reveal our gender pay gap; which is a wholly good thing as it focuses everybodys mind, but I think without legislation on tax you still have issues. I start my day very early, but Ive also been able to drop my kids off at school. I had actually been thinking about it for some time.. Over the years, she has served as a non-executive director at a number of businesses including Lloyds TSB, New Look, Tesco, Burberry Group and the Department for Business, Energy and Industrial Strategy. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? Of course its not the same, but there are some similarities because its about equality. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. Borrowing on cars balloons to record levels: Some 41BILLION was locked up in motor finance last year - is this a worry during a cost-of-living squeeze? The two transformed The Guardian from an advertising desert to a magnet for classifieds through special sections for media, education and the like. After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. What were your career aspirations when you were younger? .st0{fill:none;stroke:#453C37;stroke-width:2;} ITV, led by CEO Carolyn McCall, saw total external revenue rise 8 percent over 2021 to 3.7 billion pounds ($4.4 billion). That's all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. You can't make people return to work but what you can do is put in place enablers. ITV chief Carolyn McCall talks hiring tactics, leadership strategies P.S. Actually, that was our role as a broadcaster, to back our talent," McCall said. Carolyn McCall's Booking Agent and Speaking Fee - Speaker Booking Agency In 1986 she joined The Guardian Media Group, where she . Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. I know this is probably not a very popular thing to say and I know it's not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. We have an example of a successful job share here for the two heads of daytime. If youre told to do one thing you do it. In the seven years since Dame Carolyn McCall became chief executive of easyJet, she has gone from being dismissed by her fiercest rivals to winning their open admiration. You dont want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. You can have an amazing individual who ticks every single box, but if they cant get the team onside and the rest of the team dont really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. She would like to be seen as just a boss, not a female boss. 'We're not on the back foot the whole time' HOLLIE. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. This was just nine months in and I thought okay there's still quite a lot to do but we're on our way, because when the pilots tell you things are getting better than you really know they are. Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. That doesnt move anything forward. Has the shift from growth to value kicked in already and what shares could profit? That doesnt move anything forward. Yes, well, do you ask Willie Walsh [the former chief executive of British Airways-owner IAG] that? A mother of three teenagers a boy and boy-girl twins she says she manages to survive her brutal 14 hour days by taking moments to reflect. It can be hard coming back to work. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. Actually, that was our role as a broadcaster, to back our talent," McCall said. Ive always thought HR is about people and about talent, learning, development, recruitment, retention succession. People have changed, structures, the world has changed. We've also got a large studios business that sells content right around the world not just to ITV and we are growing that. At a dinner she attended shortly after she was hired, a male speaker made a quip about doors-to-manual, Carolyn from the stage. I don't think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. Engagement at every stage is crucial. Carolyn McCall: I had turbulence at easyJet, but ITV is set to fly Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. Im telling you that because I think it needs, not just the principle and the awareness, it also needs the structure, process and the action to actually drive it forward, otherwise it wont shift. Thats what drives me and keeps me motivated. Engagement at every stage is crucial. Thank you. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. ITV boss Carolyn McCall faces backlash for forcing out Piers Morgan for criticism of Meghan Markle after 'mother to mother' letter from Duchess as Ofcom clears him. However, in terms of general leadership, then in my view youve got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. I was thinking this is an amazing place because anyone will talk to anyone, it's very open, it was very non-hierarchical, and it just felt like the culture was really right for me. For many people working in TV, the only opportunity they have had to observe Carolyn McCall has been at The Guardian's annual post-MacTaggart lecture dinners, held at the . Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. How ITV's Carolyn McCall became Britain's most wanted boss Carolyn McCall December 2022 As ITVX banks on World Cup gold, is channel too late to streaming party? However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what you're trying to do.
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