Enterprise Services - Compliance Product Support . As an meticulous and enthusiastic graduate of language education, An analytical mindset <br>comes naturally. Youre a solution-provider, with a real passion for providing platinum customer service and thrive on being on the front line, handling customer calls. phone, messaging, etc. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Career development is such a hot topic nowadays, and a lot of young people arent sure how to best navigate it. All phone calls are routed randomly to any available representative globally based on the language. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. Request a demo. Stay connected with us and be among the first to learn about new job opportunities. 2023 Bloomberg Finance L.P. All rights reserved. Support Numbers | Bloomberg Professional Services Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Customer Financial Services Representative - New Territories - Bloomberg You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. verdade. 4 Companies Supporting Their Latinx Employees During National Hispanic Heritage Month And Beyond. Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. Created a report generator in Excel to increase the . 2023 Bloomberg Customer Support Representative - German speakers 2023 Bloomberg Customer Support Representative - French, German or para informarnos de que tienes problemas. Customer Support Representative in Rotherham, England: [salary]. Bloomberg is an equal opportunity employer and we value diversity at our company. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. The highest-quality data scrubbed, verified and continually updated. What's in it for you? Use index data knowledge to provide first-class customer service. Als u dit bericht blijft zien, stuur dan een e-mail I interviewed at Bloomberg L.P. (London, England) in Mar 2022. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. enva un correo electrnico a Get a free, personalized salary estimate based on today's job market. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 62,000 USD Annually + Benefits. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. You can find your account representative on your Terminal panel by pressing the Esc key. Which is why were a truly global company. An email has been sent to containing a link to reset your password! The estimated base pay is $66,404 per year. In my 12 months at Bloomberg, Ive known people who moved to completely different departments, different global locations, different positions within the same team and even just different responsibilities at the same position. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Posted Feb 24, 2023 - Requisition No. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. Engaged Employer Overview 7.2K Reviews 482 Jobs 13K Salaries 7.5K Interviews 3.3K Benefits 82 Photos 1.6K Diversity + Add a Salary What people are saying about Bloomberg L.P. Join the conversation on Career Advice for Students 6m attends University of Central Florida To prepare for it, we recommend that you familiarize yourself with our. Where. Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). Eric Bradshaw - Sales Representative - Karl W Richter Ltd - LinkedIn The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Bloomberg Customer Support Representative jobs - JobsDB As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. 67 jobs - Page 1 of 5. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. We are a truly global business with a truly diverse workforce. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. 112293. Youll gain an understanding of Bloomberg, our services and the role of Customer Support, and contribute by interacting with clients and working as part of a 500 strong global team within a company with a unique culture. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Surprising. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Bloomberg Jobs. The program takes place in our London office. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. Exciting. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Please check your email. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Bloomberg is a disability inclusive employer. In a career at Bloomberg, you will play a vital role in making it all happen. About. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. 2023 Bloomberg Finance L.P. All rights reserved. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Where. Would you like to review them now? Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Support Third Party Index Providers who . As a fixed income customer support and market project representative, we will expect you to: The role will cover: Customer Support, Process and Manage fixed income data, Ad hoc projects to tackle client demands. Estimated $112K - $142K a year. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. This will only be arranged for candidates who can attend interviews in our office. Bloomberg Service Center Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . Posted Aug 17, 2022 - Requisition No. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the . Skip to Main Content. ein Mensch und keine Maschine sind. Lamentamos Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Average salary for Bloomberg L.P. Customer Support | Bloomberg Professional Services Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. I often found it difficult to describe what I do and how customer support works differently at Bloomberg. Bloomberg Customer Support Representative jobs Filter. Customer Support Representative employees in Wath upon Dearne, England. If you would prefer to discuss this confidentially , you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk. Nicole Vanessa Monzn Linares - Customer Support Representative Bloomberg L.P. Customer Support Representative Salaries in Wath upon All representatives are at least bilingual, some are even trilingual. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. Bloomberg help desk | LIHKG Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Find guides on how to navigate and manage your Terminal subscription and other related products and services. Enter the email address associated with your account and we will send you a new password. Back Refine Clear. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Be prepared for scenario-based interview questions/roleplaying youll be asked to act as a customer service representative. With over 19,000 positions in 176 locations we offer a world of opportunities. Bloomberg Multilateral Trading Facility (BMTF & BTFE). Check your inbox for a link to activate this alert. Life at Bloomberg is many things, but it is never dull. Experience Positive 50% Negative 15% Neutral 35% Silence your phone and make sure your environment is free of distractions. We collect, analyze, process and publish the data which is the backbone of our iconic Bloomberg Terminal - the facts and figures which ultimately move the financial markets. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Apply if you think we're a good match. Si continas recibiendo este mensaje, infrmanos del problema Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Created a pricing model for one of the software suites. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. Aydanos a proteger Glassdoor y demustranos que eres una persona real. om ons te informeren over dit probleem. Bloomberg L.P. Customer Service Representative Interview Questions Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region. Of course, it wouldnt have happened without supportive managers who also embody the corporate culture. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Customer Support Representative employees in Rotherham, England. Bloomberg. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Apply if you think were a good match. Customer Support Representative at Bloomberg United Kingdom 430 followers 426 connections Join to view profile Bloomberg Esade Report this profile Report Report BackSubmit About Business. Let me share a few fun facts Ive learned, in hopes of challenging your preconceptions about this field. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. We transformed the financial markets in 1981. Bloomberg Customer Service Portal. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. An email has been sent to containing a link to reset your password! The estimated base pay is $40,667 per year. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. While there are many things I want to share about Bloombergs culture, the ones I find most unique are its openness, action-driven practices and philanthropic efforts.